KlarityKnow what every customer is saying. Before it costs you.
Klarity Insight turns your calls, WhatsApp, app reviews, tickets and social into one weekly brief for leadership. It reads all of it, sorts it automatically, and tells you what is rising, why, and what it is costing you.
Every complaint. Every channel. One picture.
Your customers talk to you through the call center, WhatsApp, app-store reviews and social, in English and Pidgin. Klarity reads all of it, sorts it automatically, and sends leadership a weekly brief. When a problem spikes at 2am, you know by 8, not when the regulator writes or the thread goes viral.
A clear read on your customers, every week.
No dashboard to learn and no report to chase. The brief lands in your inbox, written in plain English, with the numbers and the quotes that back it up.
Weekly executive brief
What is rising, what it is costing you, and what to do next, with a cost-of-issue estimate on the top problems.
Real-time spike alerts
The moment a new issue surges on any channel, your team hears about it, not the regulator or a viral thread.
Regulator-ready reports
Complaint trends formatted for CBN complaint tracking and your board, generated for you, not built by hand.
Verbatim customer quotes
Every trend is paired with your customers' own words, so the finding is specific, not a vague category.
Reads English, Pidgin and code-switched speech.
Your customers do not complain in textbook English. Klarity understands the mix, so nothing gets lost or miscounted. Handled to the standard banks require.
See what your customers said last month.
We will analyze your public app-store and social feedback, free, and walk your team through the findings. If it is not the most useful CX meeting you have had this quarter, it cost you nothing.
Book a customer-experience review